Edutel Holdings Online Privacy Policy

INTRODUCTION
Edutel Holdings (Pty) Ltd respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.edutel.co.za], including any other social media platform and enquire about one of our qualifications/programmes. Please read this privacy policy carefully.

We reserve the right to make changes to this Privacy Policy at any time and for any reason.  Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted. 

COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data
Personally identifiable information, such as your name, postal address, email address, and telephone number, and demographic information, such as your age, race and gender that you voluntarily give to us when you send through an enquiry or complete one of our surveys. You are under no obligation to provide us with personal information of any kind.

Derivative Data
Information our servers automatically collect when you access our social media pages and website, such as your IP address, your browser type, your operating system and your access times.

Data from Social Networks
User information from social networking sites, such as Facebook, Google+, Instagram, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data.

Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access our social media sites or website from a mobile device.

Data from Competitions and Surveys
Personal and other information you may provide when entering competitions or and/or responding to surveys.

USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.  Specifically, we may use information collected about you to:

  • Administer competitions.
  • Assist law enforcement.
  • Compile statistical data and analysis for internal use.
  • Deliver targeted advertising, newsletters, and other information regarding promotions to you.
  • Enable user-to-user communications.
  • Increase our efficiency and operation.
  • Monitor and analyze usage and trends to improve your experience.
  • Notify you of updates.
  • Offer new products, services and/or recommendations to you.
  • Perform other business activities as needed.
  • Request feedback and contact you about your experience with us.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service enquiries.
  • Send you a newsletter.

DISCLOSURE OF YOUR INFORMATION
Edutel undertakes to protect, keep as confidential, and not share/divulge – any personal information of employees, students, prospective students, to any third party however we may share information we have collected about you in certain situations. Your information may be disclosed as follows: 

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. 

Online Postings
When you post comments, contributions or other content to our social media sites or website, your posts may be viewed by all users.

TRACKING TECHNOLOGIES

Cookies
We may use cookies and tracking technologies on the Site to help customize our website and improve your experience. When you access our website your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies.

Internet-Based Advertising
Additionally, we may use third-party software to serve ads, implement email marketing campaigns, and manage other interactive marketing initiatives.  This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Website Analytics
We may also partner with selected third-party vendors, such as Facebook and Google Analytics to allow tracking technologies and remarketing services on the through the use of cookies, to, among other things, analyze and track users’ use of our social media pages and website, determine the popularity of certain content and better understand online activity. By accessing our social media pages and website you consent to the collection and use of your information by these third-party vendors.

SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information.  While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.  We therefore cannot guarantee complete security if you provide personal information.

OPTIONS REGARDING YOUR INFORMATION

Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Contacting us using the contact information provided on our website.